Legal

Child Safety Standards

Effective 7 August 2026 · Last updated 7 August 2026

nnabo ("we," "our," "the app") is a hyperlocal neighbourhood safety and community platform. We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, or any content or conduct that endangers minors. This page describes our standards, prevention practices, and reporting channels, in line with the requirements of app marketplaces and applicable law.

1Zero-tolerance policy

nnabo strictly prohibits:

The upload, sharing, solicitation, or distribution of CSAM in any form, on any surface of the app (posts, comments, direct messages, voice notes, profile photos, or reactions).
Grooming behaviour, including adults using the platform to build inappropriate relationships with minors.
Sexualisation of minors in any content, whether real, drawn, or AI-generated.
Any attempt to use nnabo's location or neighbourhood-verification features to identify, locate, or contact a minor for exploitative purposes.

Any account found to violate this policy is permanently banned, and the content and account details are reported to the National Center for Missing & Exploited Children (NCMEC) and/or local law enforcement as required by law.

2Prevention & detection practices

Automated content screening. Media uploaded to the platform (photos, and where applicable, video/voice) is screened using automated moderation tooling before or shortly after publication, with hashing/matching against known CSAM databases where supported by our vendor integrations.

Human moderation review. Reports and flagged content are escalated to trained neighbourhood coordinators and platform moderators for review under a documented moderation policy.

Multi-flag and repeat-offense enforcement. Content that receives multiple user flags is automatically held pending review. Confirmed violations result in immediate account suspension; CSAE violations result in immediate and permanent removal, with no appeal path.

Age-appropriate access controls. nnabo is intended for users 18 years of age and older, consistent with our Terms of Service. We do not knowingly permit account creation by minors, and accounts identified as belonging to a minor are removed.

Location safeguards. Because nnabo verifies neighbourhood residency, we apply additional scrutiny to reports involving suspected use of location or resident-verification features to target minors.

3Reporting

Anyone - user or non-user - can report suspected CSAE content or behaviour on nnabo:

In-app. Use the "Report" option on any post, comment, message, or profile.
Email. support@nnabo.com
Response time. Reports involving suspected CSAE are prioritised and reviewed on an expedited basis, separate from general moderation queues.

Confirmed CSAM is reported to NCMEC's CyberTipline and to the relevant Nigerian law enforcement authorities, and we cooperate fully with lawful requests from law enforcement.

4Point of contact

Our designated point of contact for child safety standards and CSAM prevention compliance is available at:

Trust & Safety, Agora Labs Limited

Email: support@nnabo.com

This contact is prepared to address inquiries from app marketplaces, regulators, and law enforcement regarding our child safety practices.

5Policy updates

We review and update these standards periodically as our detection tooling, moderation practices, and legal obligations evolve. This page will reflect the most current version of our standards at all times.